Deputy Program Director will have a key role in coordination and management of the overall operation and administration of the JCCGCI transportation program and services.

Responsibilities:

·         Call Center: Recruit and supervise adequate qualified call staff center to respond to requests for transportation.

·         Clients: Supervise enrollment/intake/registration/assessment and reassessment of all transportation clients in accordance with internal and funding source requirements and standards.

·         Services: Work closely with JCCGCI, and car, bus, and ambulette companies to assure smooth operation, proper service provision, compliance with our contracts, and clients’ satisfaction.

·         Contract compliance: Ensure contract compliance with all public and private sources of support for this multi-funded program.

·         Quality Assurance:  Consistent review of all program procedures, development and upgrading scheduling, data collection and reporting systems for the program.

Qualifications: Candidates should have a MPA (Masters of Public Administration) or similar degree and/or appropriate successful prior experience, excellent oral and written communication and computer skills (proficiency in Microsoft applications including Word, Excel, PowerPoint, and Outlook). Ability to speak Russian and/or Yiddish is helpful but not required.

Compensation: Commensurate with education and experience

Job Location: Brooklyn

Remote: Not allowed for this position

To apply: Send resume with cover letter to: careers@jccgci.org