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Management: The NonProfit HelpDesk
It takes a lot to survive as a nonprofit organization. JCCGCI created the NonProfit HelpDesk, in 1992, to make it easier.
The NonProfit HelpDesk helps your organization to go beyond surviving---to thriving. It provides the support you need to put your energy into what youre all about: fulfilling your mission and providing excellent programs.
The NonProfit HelpDesk (NPHD) offers consulting services, outsourced services, education and training and support to nonprofit organizations. It builds capacity at the community-based nonprofit organizations that are a vital part of the fabric of life in New York City communities.
Services for Nonprofit Organizations, by a Nonprofit
The NPHD has helped more than 900 New York City nonprofits to automate their fiscal, administrative and programmatic operations, strengthen their financial position, develop their leadership and management capacities, boost staff efficiency and confidence and ultimately improve service delivery to constituents.
Because the NPHD is part of a social service agency, its staff understands how to address the needs of nonprofit clients. Prices are kept as low as possible, while providing superior service. Some services are available free of charge to qualified agencies.
NPHD services and education encompass the areas of:
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Board and leadership development
- Vision and mission
- Strategy
- Governance
- Ethics, values and management
- Leading and managing change
- Leadership transition
Staff and management development
- Conflict management and negotiation
- Cultural competence
- Working in teams
- The empowerment process
- 360 degree feedback coaching
- HR assistance
- Employee benefits dos and donts
- Organizational performance
- Virtual receptionist services
- Remote program registration services
Strengthening fundraising
- Vision, budget and finding funders
- Grant writing
- Events
- Nurturing relationships
- Remote phone solicitation and follow up
Program development
- Setting goals and objectives
- Developing a program to meet goals
- Implementing goal-based program evaluation
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Financial management
- Bookkeeping set-up
- Design and implementation of internal controls
- Financial IT
- Audit preparation
- Annual filings and reporting
- Budgeting
- Board accountability
- Outsourced bookkeeping and financial management
- No worries contracts
Technology
- Using technology in service provision
- Technology assessment and goal alignment
- Technology integration
- Networking
- Security
- Software selection, acquisition and customization
- Remote trouble-shooting and help desk
- Web development
- Outsourced IT management
- No worries contracts
Marketing and communication
- Communications strategy
- Brochures, flyers, newsletters
- Web copy
- Social media
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